Controversial CEO fires 900 employees in one group video-chat call

Credit: Better.com

Controversial CEO fires 900 employees in one group video-chat call

Running a business can be tough, we don’t think there’s any doubt about that. Yeah, nah, you’ve gotta make difficult decisions that affect other people, you’ve gotta manage the appearance of your business in the public eye, and you’ve gotta turn a profit. With all that said, though, we reckon people can forgive a lot if you’re compassionate. That’s why we found this story interesting. Vishal Garg, the controversial CEO of Better.com doesn’t seem to know that…

We’re gonna start by saying that in any interaction with other people, the most important thing to remember is that conducting yourself with a bit of decorum, a bit of grace, and a bit of empathy is integral to not coming across like a heartless b**tard.

Don’t get us wrong, we understand that the logistics of certain businesses can make group communication difficult, and we don’t reckon one bloke should have to make 900 calls, but we can understand why Garg’s coming in for some criticism after firing 900 employees in one call – and making the whole thing about himself.

Early in the piece, he says, “This is the second time in my career I’m doing this and I do not want to do this. The last time I did it, I cried; this time I hope to be stronger.” And, you know, fair enough, because your feelings are what matter here, right? Yeah, nah, wrong.

Still, despite the difficulty of it, he ploughs on: “If you’re on this call, you are part of the unlucky group that is being laid off,” he says. “Your employment here is terminated effective immediately.”

As you can imagine, there’s a bit of dismay from those watching. And that’s perfectly normal and perfectly justified. The whole thing is a bit bloody heartless. Obviously, difficult decisions have to be made, but when they do, there are ways to go about them.

Getting it over and done with in less than three minutes doesn’t do much to suggest that the people on the other end of the call aren’t being f**ked without lube, especially right before Christmas. While we could elaborate on that, we reckon Vice put it best: “There is, of course, no good way to lay people off, but what makes this video particularly brutal is Garg’s focus on his own feelings, rather than those of his employees.”

Hopefully the next time this kinda decision rolls around, Garg can re-think the process and make it less about himself.

Final thought: We don’t know what the answer is, but we’re sure there is one. Anyway, we’ll throw it over to you, because, as we said, decisions sometimes have to be made. Do you reckon this is a bit harsh, or do you reckon Garg’s done this in the best way possible?

Just in case you missed it, here’s one of Ozzy’s latest commentary videos…Ozzy Man Reviews: Disappointment

Video Link: YouTube

H/T: VICE.


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